How closely can you monitor employees?


As an employer, you must ensure employees are adequately trained on policies and procedures relating to the monitoring of technologies and are aware their computer and mobile phone usage are being screened by the employer.

Where employees are aware of the rules governing computer and mobile phone usage in the workplace, inappropriate usage of these technologies may be grounds for disciplinary action.


CCTV — yes or no?

Another common question is whether employers have the right to install cameras in the workplace and monitor employees using CCTV. Again, the answer is yes—employers have the right to install cameras to monitor employees.

But before the cameras are installed, employers should consult with their workers and allow a grace period before implementing the change. Cameras should be visible to employees and there should be signs informing employees they are under surveillance.

If you use employee photographs in advertising material and to promote your business website and social media pages, you should seek consent before taking the photographs—ideally in writing. Make it clear to employees the photographs may be used for present and future advertising purposes.

What about GPS tracking?

Employers often ask whether GPS tracking devices can be installed in business motor vehicles. The answer is yes—employers have the right to install tracking devices in employer-provided cars, as long as employees are aware of their existence.

You might wish to use GPS tracking devices to determine an employee's whereabouts and compare this to submitted timesheets. But in order to rely on data collected from the tracking device, you'll need to have thorough policies and procedures in place.

Employees should also be sufficiently trained on these policies and procedures to ensure they understand the consequences of breaching them.


More information is available from CCIWA.